As the Scooper Manager, your primary responsibility is to ensure all of our ice cream scoopers uphold our company’s value of providing the best possible customer experience to every customer. This is accomplished through employee training and positive and constructive coaching and feedback. Additionally, you will be the point of contact for customer and employee complaints and questions. You will be in charge of ensuring tasks are completed by your team and that the shop is up to health code standards. You will also communicate with our team of scoopers to discuss employee performance and aid in employee evaluations.


- Must be 18 or older

- Can stand on your feet for long periods of time

- Current Food Handler’s permit (can obtain after hire)

- Respect for safety & hygiene standards

- Ability to work in close proximity to others

- Must be available days, nights, weekends, & holidays

Main Roles & Responsibilities:

- Customer satisfaction

- Shop cleanliness

- Menu knowledge

- New & current employee training

- Evaluations

- Creating shift schedules

- Cash drawer

Job Details:

Position Location: All locations

Position Type: Full time (35-40 hours/week)

Job Shift: Days, nights, weekends, & holidays

Benefits: Full time team members are eligible for PTO and health insurance, dental insurance, and vision insurance (available 30 days after start date)

Pay Range: Varies based on previous experience

Or check out our other open positions!